This feature is only available to Professional and Enterprise users.
The first step in creating an email account within your board is to click on the “Workboard Overview” icon in the top right corner.
A sidebar will open. Scroll down to the bottom of the sidebar.
Here you will see a section named “Ticketing”. Click on the pen icon in the top corner of the section.
An “Email identifier” field will be shown. Here you can enter your desired email address, which you will use for sending and receiving email once a ticket is created.
After you have done this, press “Update”.
When you close the sidebar, you will see that you now have a “Tickets” station. Here you will receive new email and can create new tasks. Additionally, you have the option of sending email from all previously created tasks in any of the stages.